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Help Center

Answers to the most common questions about ordering, reviews and your account.

How do I place an order?

Open a dish, tap Add to cart, then Checkout. Choose delivery or pickup and pay cash on delivery or at pickup. You can track the order live from My orders.

Can I cancel an order?

Yes - before the restaurant accepts it, or within a few minutes after acceptance (the exact window is set by FoodMart). After that, please contact the restaurant.

Why can I only order from one restaurant at a time?

Each order is prepared and delivered by one seller, so a cart holds items from one restaurant, chef or food point.

How do reviews work?

Only customers with a completed order can review that order. This keeps ratings honest.

How do I become a partner?

Use Partner With Us to create a restaurant, home chef, food point or blogger profile, then manage it from the FoodMart dashboard.

Still need help? Contact us

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